What should I do if my car is hit by someone else? Popular topics and response guides on the Internet in the past 10 days
Recently, "What to do if a vehicle is scratched" has become a hot topic on social platforms. According to data analysis, the volume of related discussions has increased by 35% in the past 10 days. The following are solutions for organizing and structuring hot content.
1. Statistics of hot spots across the entire network (last 10 days)
| Platform | Amount of related topics | core concerns |
|---|---|---|
| 128,000 items | What should I do if I can’t find the perpetrator? | |
| Douyin | 120 million views | Driving recorder buying guide |
| Zhihu | 4300+ answers | The whole process of insurance claims |
| car forum | 6800 posts | Touch-up cost comparison |
2. Guide to the whole process of accident handling
1. On-site emergency response
• Turn on dual flash immediately
• Take 5-angle photos (panorama/collision point/license plate/road sign/surrounding environment)
• Record time, location and witness information
2. Responsibility identification plan
| situation | Processing method | success rate |
|---|---|---|
| There is a perpetrator | Negotiate or call the police | 92% |
| No monitoring | Report insurance subrogation claim | 67% |
| parking lot accident | Call for monitoring + property responsibility | 81% |
3. Insurance claim settlement steps
① Report the crime within 48 hours
② Submit 4 items of materials (driver’s license/accident certificate/maintenance list/bank card)
③ On-site inspection by loss assessor
④ Compensation will be paid within 3 working days
3. Answers to frequent questions from netizens
Q: What should I do if I can’t find the perpetrator?
A: According to the insurance terms, if you purchase car damage insurance, you can apply for 70% compensation. If you do not purchase it, you will have to bear it yourself.
Q: Do I need to report insurance for minor scratches?
A: Refer to the maintenance cost decision:
• 4S shop spray painting: 400-800 yuan/face
• Quick repair shop: 200-500 yuan/face
• Premium increase in the next year: about 300 yuan
4. Ranking of preventive measures
| measures | Implementation cost | protective effect |
|---|---|---|
| 24-hour parking monitoring | 500-1500 yuan | ★★★★★ |
| Paint transparent film | 2000-8000 yuan | ★★★★ |
| Collision avoidance warning system | 1500-4000 yuan | ★★★ |
5. Key points for legal rights protection
1. Limitation of civil claims: 3 years
2. Key evidence: surveillance video/maintenance invoice/traffic police certificate
3. Mental damages: usually not supported
Recent hot cases show that 90% of scrapping disputes are resolved through negotiation. It is recommended that car owners stay calm, give priority to safeguarding their rights through formal channels, and avoid direct conflicts with the other party. If you encounter difficult situations, you can call the 12348 legal aid hotline for consultation.
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