Q1. What is your spare parts packing? A: We have cartons, wooden box, steel box and pallets for different spare parts to ensure safety of spare parts. Q2. What is your terms of payment? A: PayPal, Western Union, Money Gram, TT, LC. For Long-term business partners, we give credit payment terms as long as six months. Q3. What is your terms of delivery? A: EXW, FOB, CFR, CIF. Q4. Is your spare parts genuine? A: We trade original and genuine parts only! No copy spare parts can you get from us! Q5. How about your delivery time? A: Depending our order quantity, normally we can effect delivery within max. 10 days for even big quantities. We are based in Shanghai and it is much easier and faster for courier and sea shipment. Q6. What is your warranty for spare parts? A: We guarantee all our spare parts are original and genuine, we offer 3 month to 12 months warranty for different spare parts. Q7. Do you test all your spare parts before delivery? A: Yes, our quality control staff will do PDI for each item we ship before delivery. Q8. How do you ensure your package and shipment safety? A: We will ensure all spare parts be in good condition by different packages. If any spare parts broken due to our package or shipment, we will compensate and send new spare parts!
